I emailed Val, the current head of the fan club, concerning the few that have
had problems, and this was her reply:

**********8

"Joe

We are meticulous about padding our shipments. We also replace damaged
bibles to everyone who notifies us of any problems. This binding is not
cheap, it costs us $1.00 per unit plus labor in addition to duplication.
Unfortunately, if these customers don't make me aware of the problem I can't
rectify it.

I am more than happy to replace damaged items. I understand that sometimes
despite padding and "Do Not Bend"
stamped all over the package the US Postal Service still sees fit to mishandle
packages.


Val"
jms

(jmsatb5@aol.com)
B5 Official Fan Club at:
http://www.thestation.com
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synthetic worlds, ltd., permission
to reprint specifically denied to
SFX Magazine)