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    From: (Jms at B5)
 Subject: Voice in the Wilderness scripts
    Date: 2/9/2000 2:43:00 PM  

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I emailed Val, the current head of the fan club, concerning the few that have
had problems, and this was her reply:



We are meticulous about padding our shipments. We also replace damaged
bibles to everyone who notifies us of any problems. This binding is not
cheap, it costs us $1.00 per unit plus labor in addition to duplication.
Unfortunately, if these customers don't make me aware of the problem I can't
rectify it.

I am more than happy to replace damaged items. I understand that sometimes
despite padding and "Do Not Bend"
stamped all over the package the US Postal Service still sees fit to mishandle


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